Refund & Cancellation Policy

Your satisfaction is important to us. We aim to keep our refund and cancellation process fair and transparent.

1. Introduction

This policy outlines how ideaParticles Online Publisher LLP ("we", "us", or "Katpult") handles refunds and cancellations for katpult.ai.

2. Contact Details

For any refund or cancellation requests:
Email: ashika@reconstructyourmind.com
Company: ideaParticles Online Publisher LLP

3. Refund Eligibility

Refunds are available within 7 days of purchase if you are not satisfied with the service.

4. Refund Process

To request a refund, email us with your account or order details. Eligible refunds will be processed within 5-7 business days.

5. Non-Refundable Cases

• Subscriptions after the first 7 days
• Partial billing periods
• Accounts that have significantly used the service

6. Cancellation Policy

You can cancel your subscription at any time from your account settings. Cancellation will take effect at the end of your current billing cycle.

7. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a revised updated date.